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Car Rental Tip

Submitted by Kim on Thursday, 17 April 2008One Comment

car rental, rent vehicleI don’t think I’ve ever rented a vehicle where it wasn’t kept in a dark parkade.

In Calgary, I hopped off the WestJet flight and into the convenient rent-a-car mall where i was handed the keys to a Toyota Matrix. Right off the bat I did 2 things wrong:

  1. Never checked the “Condition Sheet.”
  2. Never took digital photos of the car with a time-stamp.

When I got out into the bright Alberta sun I looked up to see two rock chips on the upper windshield – where the black defrost area is – blemishes that were not apparent int the dank confines of the rental garage.

Now, pulling off Deerfoot Trail going either north or south is no picnic but I pulled over and phoned the rental agency. The fellow said that he would note the chips on my file. Then I left a message with my travel agent, Toots, who booked the car.

When I returned the car a week later the nice young fellow said that the chips had been noted on the car’s ID file and that it was no problem. I guess I will see when my VISA bill comes in.

Anyway, even us old guys make rookie mistakes! So beware.

One Comment »

  • foxnomad said:

    I’ve done that before and gotten charged by lazy rental-car employees. The best thing to do is call your bank and get your CC number changed.

    Then they’ll have to call you for any fines instead of taking it out of your account and putting the burden on you to get it back.

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